PPI Puts Barclays Top Of Complaints Table

Barclays holds the dubious honour of being the most complained about bank during the second half of 2012, thanks largely to the PPI scandal that continues to rock the financial and consumer worlds. The Financial Conduct Authority, which took over from the Financial Services Authority at the beginning of this month, said that the group received more than 400,000 complaints in the whole of last year and this made them the most complained about financial company. The majority of these and other complaints were regarding the mis-selling of payment insurance. Continue reading

20,000 Jobs Created To Deal With PPI Claims

Employment group Manpower has said that more than 20,000 new jobs have been created simply to deal with PPI complaints. What’s more, this figure only takes into account the jobs that have been created at banks and lenders, and there are likely to be considerably more than this working within claims companies. While the new jobs are likely to be short term, unless there is another major financial scandal, they helped boost the final outlook of the quarterly review that is put together by Manpower.

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